How to Retrieve Data from Broken Samsung Galaxy

How to Retrieve Data from Broken Samsung Galaxy

This question arises when your phone is broken/damaged/smashed/cracked. A broken phone can cause huge panic for losing precious data. But with Android Data Extraction, you don't have to worry. Samsung Data Recovery has special advanced functionality to detect your Samsung phone even if it is broken. With the help of this program, you can effortlessly retrieve files such as photos, music, videos, contacts, text messages, documents from Samsung phones and tablets, like Galaxy S5 and Note 4. Generally, you can recover data from broken Samsung Galaxy phones with broken screen, black screen, touch screen not work, can’t enter system.

Free download the trial version of Android Data Recovery Program and follow the steps of Data Extraction below to have a try.

Easy Steps to Recover Files from Broken Samsung Galaxy

Step 1. Run Samsung Data Recovery on PC or Mac

After downloading, launch the program on your PC or Mac computer. Then, choose "Data Extraction (Damaged Device)" of the home page of the program.

Step 2. Select the File Types you Need to Retrieve from Broken Samsung Phone

You'll be taken to a screen with all kinds of supported file types that you can recover from your broken Samsung phone. Select the type of files you want to recover. "Select All" is tick by default. Then, click the "Next" button.

Step 3. Choose a Phone Fault Type

Now, you need to select a phone fault type. Please select "Black Screen (or the screen is broken)" option at the right side.

Step 4. Select the Model of your Phone

Please select your device's name and model. If you are not sure of the Samsung mobile phone model you own, hit the "How to confirm the device model" to check it.



Note: If you cannot find your device in the list, here suggest you to submit your phone model with clicking "Cannot find my device?" so that the program may add your phone to the list after analyzing.

Step 5. Enter Broken Phone into Download Mode

Once you choose the phone name and model, you will be asked to get your Samsung Android phone into the Download Mode. Just follow the three steps displayed on the window to finish it.

Tips: Download Mode for Samsung devices allows you to easily install new OTA Updates or flash new Android operating system files by pushing them from computer directly to Samsung phone using only a USB data cable.



Note: After you finished the 3 steps of the guide and hit the "Start" button, the countdown will display on the phone screen in the program to tell you the process status.

Step 6. Analyze Broken Phone

After entering into download mode, connect your device to PC via a USB cable. The program will download recovery package to your Samsung Galaxy Phone.

Step 7. Recover Files from Broken/Damaged Samsung Galaxy

Upcoming screen shows all files recoverable from the broken phone. Preview them one by one and mark down those you need. Finally, click "Recover" to save all of them on your computer.



With the help of this Samsung Data Extraction, you are able to retrieve photos, contacts, music, text messages, call logs, videos and more from broken Samsung galaxy phones and tablets. However, please note that currently this program only supports Samsung devices. For many other Android devices, such as Sony, HTC, LG, Nexus, Motorola and so on, you will still wait for some time.